Every business has different requirements from their print fleet, which is why Ricoh Click offers three levels of service based on eight, six or four hour engineer response times.
Simply select the service level that is right for you, depending on the strategic importance of your print operation.
For the full price list for Ricoh Click and associated printers click here: Ricoh Click Price List
Pricing and Options
| Ricoh Click service level |
Benefits |
| Platinum 8 |
- On-site engineer support within eight working hours,
as an average response time.
- Expert helpdesk available weekdays 08457 445565 (excluding public holidays)
- Online self-help available around the clock
- Loan equipment supplied if device is unable to be repaired
|
| Platinum 6 |
- On-site engineer support within six working hours, as an average response time.
- Expert helpdesk available weekdays 08457 445565 (excluding public holidays)
- Online self-help available around the clock
- Loan equipment supplied if device is unable to be repairedtd>
|
| Platinum 4 |
- On-site engineer support within four working hours, as an average response time
- Expert helpdesk available weekdays 08457 445565 (excluding public holidays)
- Online self-help available around the clock
- Loan equipment supplied if device is unable to be repaired
|
